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Can You Warn Customers When Your Website and Email Are Both Down?

Brand Protection

Can You Warn Customers When Your Website and Email Are Both Down?

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Your website is down, and customers are calling. Then, as the support team drafts an email explaining the outage, you realize they can't send it because your company’s email is affected too. Now support has two jobs: Finding out what happened. Finding a way to tell people. Meanwhile, customers keep retrying failed logins and opening tickets. An ... View Post

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Your DAO Uses Multisig. Why Can One Person Change Its Domain?

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Suppose your DAO requires three of five signers to move treasury funds. Nobody gets to send the money somewhere new because they happened to be the first person awake. Now look at the domain. Can one contributor log-in to the registrar and change its nameservers? Can another edit DNS records with an API token? If so, you have approval rules for the treasury and ... View Post

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AI Hallucinates Domains for Your Brand. Criminals Register Them.

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Ask ChatGPT where to log into your company's customer portal. Do it a few times, in a few different phrasings, and sooner or later it hands back a URL that looks plausible and does not exist. Criminals run the same exercise at scale and register the answers.   What Unit 42 Found Palo Alto Networks' Unit 42 published the numbers in June. They ran 913 ... View Post

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The Problem With Following DNS Security “Best Practices” That Everyone Else Is Already Following

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Attackers trying to compromise your domain infrastructure have read the same security frameworks you have. They know what NIST recommends. They know what CIS benchmarks look like. They test their exploits against compliant configurations before they deploy them. When everybody follows the same playbook, the playbook becomes a roadmap for your adversaries. ... View Post

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Don’t Let Grinches Steal Your Customers: A Guide to Fighting Holiday Phishing Scams

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The holiday season is a time of joy, celebration, and for most businesses, a critical period of customer engagement and sales. As shoppers flock online in search of the perfect gifts, your website becomes the digital equivalent of a bustling town square. But this festive surge in activity also attracts a more sinister crowd: the digital Grinches of the internet. These ... View Post

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How DNS Builds Trust: The Unseen Guardian of Your Digital Reputation

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While many focus on visible security measures like SSL certificates and secure payment gateways, Domain Name System (DNS) is the foundational element of online trust that often goes unnoticed. DNS is the internet's phonebook, translating human-readable domain names like domainsure.com into machine-readable IP addresses. It's the very first interaction a user has ... View Post

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